[Resolved]  Samsung — Problematic washing machine

Address:

Kanchipuram, Tamil Nadu

Dear Sir,
I have purchased a Samsung washing machine model No WF8508NMW8/ XTL on 23/07/2011, Invoice No OM 1293, S.C Shah & Co P Ltd , OMR , Chennai ). And after facing the problem of Errar display of 5D and dryer not working properly I have made several phone calls and mail ( Dated 3rd January 2012 ) to call centre, finally service personnel visited the machine and recalled the machine on 16th Feb 2012 at 7.30 PM, and sent back the machine on 19th Feb 2012 at 7.30 PM without solving the problem.
The person who came during delivery has not said any thing regarding repair, we feel that the company ( Samsung ) has bluffed us by delivering the machine without repairing ( solving the problem ).
The problem is that it is displaying error indication of 5D and stopping suddenly during drier mode and making more noise , and we feel that machine is running with difficulty, after all so much of affords still the problem of the machine is not solved.
I have sent a mail again on 19th Feb 2012 but no one turned to solve the problem, again called the call centre on 16th March 2012 ( Ref : [protected])and sent a mail also.
With all the above facts I am here with requesting you for justice.

M.Chakradhar
G1, Oak tree apartments,
OMR, Kazhipathur,
Chennai – 603103.
Mobile : [protected]