[Resolved] Samsung Projection Tv Model Sp 54 — major parts unavailable for repair making it useless to the trust and buy the samsung product | |||
i purchased a samsung projection tv 54 inches about 5 yeras ago and since it purchase i have not received a day of good service or performance of the product. now as i complained to their service through their customer care they have come up with the idea that the parts is not available and is also not going to be available in future as well and hence should forget about it it and feel it as junk which i am feeling since i bought it, it has never been better than a junk piece.but i am alarmed at the attitude how they value the customer money who spent more than a Lac to buy this product t, to be told that it is a juunk from now on. It is disgusting. i had bought 2 LG 42 inches projection TY 2 years prior to this samsung purchase and they are giving still the sa,e quality as the new one where as i have spent lot many money on its regular service.samsung approach to the customer is of a goon and a pick pocket giving a boot the trust customer has in samsung before the purchase. i am sure they must not be getting any repeat purchase form any of the customer. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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i[censored] still facing the problem than call me and call for parts..
[protected](yogesh saini)
b-2 389 nidhi electronics leela ram mkt. south ex
new delhi-49