[Resolved]  Samsung Refg Sr 29embw — NON REPAIR OF REFRIGERATOR FOR LAST 15 DAYS

This is to lodge my complaint for non-repair of my samsung refrigerator for tha last 15 days . I had lodged complaint with samsung call centre[protected] dated: 19-July-2008, BP number - [protected]. The service engineer visited my home and told me that heater is defective and needs to be replaced. The service engineer told me that the defective part will be changed in next 3-4 working days. However since then the part has not been replaced. THERE HAS NOT BEEN ANY RESPONSE FROM ANY OF THE SERVICE ENGINEER.

Additionally the SERVICE ENGINEER advised us to switch off the freeze for 2 hours and then run for 10 hours as a temporary solution. And now my freeze has started making a strange noise.

I AM HIGHLY DIS-SATISFIED WITH THE SERVICE OF SAMSUNG AND MY FAITH IN THIS BRAND HAS BEEN SHATTERED.