[Resolved]  Samsung Refrigerator — Customer Service

Address:

Chennai, Tamil Nadu

Samsung Service is very poor. I registered my complaint on 8th November 2010 regarding my cooling problem. Also I am following up this from this complain from that date onwards. Whenever I ask the customer care executive they used to say the same statment like our engineer will come today, tomorrow, the day after tomorrow. But nobody was not called or came to do the service.

So please be careful with samsung products.

My complaint number is BP: [protected].

You cannot go ahead to this process with their higher officials. There is no option for that.

Finally I called a local service person, he came and did the service within 30 minutes.

Regards,
Valee