Samsung Refrigerator — Samsung delivers damaged refrigerator | |
I have purchased a 345L Samsung Refrigerator on 7th December, 2008 from Samsung Digital Banjara Hills, Hyderabad. The product was delivered with a damaged ice cube holder and was even acknowledged by deliver boy immediately. Inspite of repeated requests, Neither the showroom nor the service center or the management of Samsung are responding to our call. This is ridiculous service and the least expected from the like of Samsung. Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
I bought samsung refridgerator model RY 18 on 2nd of feb 09, they delivered a refridgerator with non working condition.after two a service engineer came he said its in factory they might have forget to fill the gas nothing biggers. you cannot imagine there was no light inside the refridgerator.Right after 3 DAYS again the fridge was not working. I asked for the replacement they accepted.but till now they have not replaced it.Almost 7 months are over now they are saying that they dont manufacture that model now hence cannot replace the fridge now.The custumer care they not at all responding till this 6 months i have made several calls to almst al service offices in chennai. My earnings are my sweat they think its fridge, I bought it to gift my mother.I am using samsung tv, cellphones, dvd players etc at my home, ater this my family turned anti-samsung.