[Resolved] Samsung Refrigerator — Harrassment from samsung distributor Maharashtra electronivs pune. | |
Dear sir, Lot of harrassment has been given to me from Samsung Distributor, M/s Maharashtra Electronics, Tilak Road, Pune. I had booked a samsung refrigerator 180lts on 28 th of march to be delivered on 9 april. I got the refrigerator on 9 but its compressor was faulty and the refrigerator was not working. Distributor told me that model is not available. Dialy he use to give us new date of delivering the refri. We were mentally and financialy harrased. For 15 days, we got the refir. on 20th that also the different model and different colour. . He again asked us to wait for 2 more days. And delivered the refri after two days .I also told him that i ll go to consumer court if he not delivered the refrigerator. We were really frustrated from Samsung Distributor service. In this competitive market. Such a brand name company should take a severe action against such a distributor. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
Comments
I booked Samsung LED - 32B6000 in NEXT - AUNDH and gave the booking amount as RS 200. He told me - Mr. Ankit(BM) then once the LED will be here he will give me a call. He called me when LED came into his shop for rest of the payment. After I paid the entire amount he asked me to pay 2500 Rs extra when I asked the reason he said the product price has increased and it was his CA's mistake that he did not made a booking entry in his system. As the payment was already made from my end I was not left with any choice. Please make sure that this store should receive the proper punishment of asking the extra amount once the payment is made for the product, so that in future any other customer should not undergo the stress we have gone through.
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