[Resolved] Samsung / Refrigerator — Perennial problem of cooling | |
I had purchased a Samsung double door Frost free refrigerator in Dec'2007 from Ghaziabad(UP) from a shop named Columbia sales.The detail are as below Date of Purchase:19.12.07 Capacity :230Litres (Double Door) Model :RT 23 RNBS1/XTZ Serial No.:02934ZAPC00600H Dealer :Columbia sales, Ghaziabad From the very first few month of purchase it had a problem of improper cooling .Problem was reported to the company some repair was done but again the problem surfaced in next month which was reported to the company with arequest to replace the machine which was not heard and again a repair was done third time again the same problem occured within 10 days and onsite repair was done . Within 3-4 months of purchase my refrigerator was repaired for 4 times on which i asked the root problem of this on whioch i got no satisfactory reply. i was told by the company that refrigerator can not be replaced. Again the same problem has occured my refrigertor is at service station. Within a span of 1.4 years of purchase 4-5 times same problem has occured and company says that since your refrigeratior is out of warranty it cannot be replaced . Now i am feeling cheated by samsung people and left with no option but to go consumer court. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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