[Resolved]  Samsung / Refrigerator — cooling

I have purchased a Samsung Double door refrigerator in 2003 model no. SR-34EMB. Now it is not perfectly cooling. with regard to my problem, I contact the samsung customer care executive (Complain No.: [protected] dtd: 10/06/2009) and subsequently communicated to manager, they all assured me that within one or two days your refrigerator part no.DA59-00006L will be available . But I am ashamed to say that no any person from Samsung came to my address and rectify the proble. May I once again request you to kindly look into the matter and get the problem rectified failing which I will have to go with no option with me but to consumer court only.
With Kind Request
Jaswant Singh Dandiana
[protected]
#4176, Urban Estate Phase -II,
Patiala
Punjab