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[Resolved]  Samsung Refrigerator — Gas refilling in fridge

I made a complaint on the 22nd of June on the toll free number from Chennai..BP No. [protected].An engineer visited and said gas needed to be refilled and it will be done by Saturday ie 27th June.I have made repeated calls to the Samsung Call centre and also the service agent and I have not received service as yet. It is 2 weeks... And as for the call centre, when I want the complaint escalated and ask to speak to the supervisor I am told either the supervisor is not available or the supervisor will call me back. Nobody calls. It is frustrating to talk to the call centre. Why is it one is not able to get responsible replies from them?
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Aug 14, 2020
Complaint marked as Resolved 
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    Samsung India
    Customer Care Service
    Customer satisfaction rating
    61%
    Complaints
    16434
    Pending
    0
    Resolved
    9765
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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