[Resolved]  Samsung Refrigerator — inconvenience I have faced due to faulty after sale service.

Address:Mumbai City, Maharashtra

Sir,

The inconvenience I have faced due to faulty after sale service.

My Samsung refrigerator SS20WGIXTC was bought from on date . The problem started from[protected] as the refrigerator was not working, your company engineer Mr Pradeep Kamble serviced us on the same date after we registered the complaint. Within one month on[protected] we faced more inconvenience, at this time your engineer changed the refrigerators heater and charged us for the same. But this was not the end of our misery on[protected] you engineer serviced our refrigerator and kept the refrigerator for about 2 days in observation. But the cherry on the top was when we arrived after a long vacation on[protected] we discovered that the compressor was not working and all the food stored was spoilt.

I have attached the photos of the refrigerator and bill. I am demanding the refrigerator to be replaced and get compensated for all the spoilage and inconvenience that I have gone through.

Thanking you,
+4 photos
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Aug 13, 2020
Complaint marked as Resolved 
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