| Address: | Ghaziabad, Uttar Pradesh |
Dear Sir/Madam,
I was lodged a complain at your service centre to repair my refrigerator while my refrigerator's PCB card got damaged. You have sent a skilled engineer from your authorised service centre which is located at at vasundhara, ghaziabad.
The indicator light which shows that refrigrator is switched -on, is not working since last 1.1/2 month back, after getting repaired the PCB card by your skilled Engineer. This has occured while changing the PCB card by your engineer (from authorised service centre ) who has visited at my house. I have paid his service charges and PCB price as per his billing. Same time he assured me that he would come next day and repair/resolve this small issue. But till date he not visited again and the indicator light is not working at all. In this regard i have made several calls at his mobile no. [protected] and he always commited to come on next day and not visited yet.
One day a guest visited at my home when i opened my refrigerator to get a cold water he suddenly asked me that is your refrigerator is working ? I said "Yes" . Again he asked but the indicator light is not working. Then I have expalined him all story as above.
This is a very small thing at first sight to get resolve the issue which has done by your skilled engineer but he is not enteraining .At last I have decided to lodge this complain against your engineer's valuable commitment which they could not fulfilled. Hope you will look into the matter and resolve the issue.
Now could you please assure me that by when my refrigerator's indicator light will be get onn without paying money.
Yours faithfully,
Aniruddh Tripathi
B-29, 2nd floor, Jai Bharat Enclave, Near Sahibabad Police Station, Sahibabad,
Ghaziabad.
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