[Resolved] Samsung Refrigerator — New Unit Failed | |||
Sir, I have purchased a new model samsung refrigerator (Digital-Dual Invertor) model, from one of it's Franchise SHAH Electronics, Anna Nagar- chennai on 23rd May 2011.Invoice No : 1893, dated: 23/05/2012, value RS. 24,500. First day when we switched on it did not cool the contents, when we complained, a technician came and opened it and said, circuit board failed due to ants accumulation. Cost of it to replace shall be RS. 1900. This is a 10 year guaranteed product and a very recently introduced model, due to ants' incursion circuit board failed. Shame on Samsung!!!!. Consumers, beware of this remark from samsung's technicians, please do not buy any products of SAMSUNG and I will write to all corporate companies, and MNCs across the globe, to create as awareness on SAMSUNG's failed products. Please forward this complaint to the concerned and let me have a report on this to resolve the issue as I have prepared to consult the consumer court to interfere and settle the dispute with a free replacement of the unit along with a compensation to our mental agonies, with an amount not less than RS. 10 Lakhs, and court fees interest on our value paid from the date of invoice till the settlement date. RAORAMESH P J No: 65, AA Block, Anna Nagar, Chennai 600040, India +91 [protected] / +91 [protected]. +[protected]UAE) Was this information helpful? | |||
Nov 30, 2016 Complaint marked as Resolved Verified Support Jun 04, 2012 Samsung India Customer Care's response Dear Customer, Greetings of the day ! Thank you for becoming a patron of Samsung product. We sincerely regret the inconvenience caused to you. Please share your complaint no. (if any). Our service specialist would get in touch with you shortly. Thanking and assuring you for best services always. Regards Samsung Team | |||
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Samsung — Frequent failure of new refrigerator
Dear sirs,My name is M.K Ramu purchased new Samsung make refrigerator (Model No.RT27CDWB1/XTL/2010, S.NO.06114ZA700176N) in the month of October'2010( It is still in warranty period). Since, Nov'2010 it is giving trouble. The refrigerator is power supply is get one but it is not get cooled. Complaint have been registered and the company per sons attended the same resolved the problem temporarily. The same problem repeated in the month of March’2010 and we have registered complaint again, the company person came but not resolved the problem. He told I will come back but till to date no body came.
We are getting irritated with the product as well as with service also.
It is requested to arrange to attend the problem immediately and resolve the problem permanently.
With regards.
M.K. RAMU
CELL NO.[protected]