[Resolved] Samsung Refrigerator — no solution after complaint | |||||
I have two door samsung refrigerator which was stop working on 5/06/13 (Wednesday). i raised a complaint in customer care, they booked my complaint and send service guy on same day for repairing. he changes the relay from my refrigerator and said that gas has been released from refer so the gas filling guy will come next day morning. but no one came, i was keep on calling in customer care they said guy will come tomorrow. On Friday Pankaj (mechanic) cam and filled the gas. It worked not till morning of Saturday, gas again released from refrigerator. I called customer care again on Sunday and they confirm me the guy will come on Monday again same problem of customer care, no one came. i am again call them like hell but every time the say "some one will come". i think this is their pet dialog. At this time i am pissed off from these people. my refrigerator is not working from past 6 days. I am keep on raising complaints against these guys but i think there is no conclusion except raising a complaint in consumer court against these people. I'll wait till today only either i'll be forced to raise a complaint in consumer court. It seams that on the time of getting visit charge these people come on same day and after getting service charge they even not bother of complaints. Panklaj Chadha Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
 4 Comments | |||||
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Samsung Refrigerator — refrigerator complaint
samsug refrigrator taken by the co one and half year back till today they are not returned only giving false promise that it will take some time since parts are not available pl look into and oblidgeSamsung Refrigerator — Not come for repair after complaint registered
Dear Sir,I have Purschaseed refrigarator on date 18/03/2010 from Shiv shakti Electronic at Chandkheda,Gandhinagar,Gujrat.
I registered complaint under BP Number [protected] before 1 month.
After phoned many times , they didi not come for repairing. Please do needull regarding this.
Regards,
Nilesh
Samsung Refrigerator — Complaint reg samsung refrigerator
I had purchased samsung refrigerator from satya sales,hisar road,sirsa,Haryana [protected] on 26/4/2012 for rs. 45800.I got some problem in very first week.I contact to the dealer,but he did not listen.then I complain to customer care but we did not get any solution. PaD.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 89 3993 9899 [Customer Care]
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Samsung — REFRIGERATOR
We would like to inform you that SAMSUNG HAS THE WORST SREVICE TO CUSTOMERS COMPARE TO ANY BRAND ,YOU DON’T STAND NEAR LG IT HAS FANTASTIC SERVICE RECORD.MY Refrigerator is not working for last 31days and I have registered my complaint on 17.03.10 (BP NO.[protected] Dt.17.03.10) and still problem is not sorted out from this you can understand the quality of your service.
My Invoice No.M8/JAN07/0114 Dt.29.01.07 Model No.RL39WBMS1 if your product can not exist for three years and funny part you can not get its part after three years why you people produce such products.
However kindly tell me what a customer should do for a month without refrigerator if you are not going to get the part the specify that so that I can buy a new refrigerator of different brand and FILE A CASE AGAINST SAMSUNG IN CONSUMER COURT.
Waiting for your final reply.