[Resolved]  Samsung / Refrigerator Rt - 35 Cdux — defective unit

Address:

Ahmedabad, Gujarat

From :

Jignesh M. Shah
5-B, Shrungar Appartment,
Opp. Vidhyanagar High School,
Nr. Seema Hall, Anandnagar Road,
Satellite,
AHMEDABAD – 380 015.

Phone No. 079 – 2693 2049.

Date : 08/12/2010.

To,

Shreeji Electronics & Service Station,
U/9, Shiromani Complex, Opp. Ocean Park,
Nehrunagar, Satellite,
AHMEDABAD – 380 015.

Kind Attention : Shri Nileshbhai / Shri Bhaveshbhai.

Respected sir,
Sub : Samsung Refrigerator RT – 35 CDUX
Ref : Your Invoice No. EE1682 dated[protected].
Claim No. [protected].

Your attention is invited to my letter dated 25/11/2010, which was personally handed over to you. The copy of the said letter is also forwarded to Samsung India Electronics Pvt. Ltd., vide Registered A.D. bearing no. A – 8447 dated 30/11/2010.

I was looking forward to receive a replacement of a new unit RT – 35 CDUX as against the defective one supplied to me vide your above referred invoice.

It is very surprising / astonished that neither supplier nor manufacturer has responded to my complaint letter. Is it fair on your part ?

Please be noted that replaced tray with holes on Frunch box is not acceptable to me under any circumstances.

Now,I claimed that your refund me rupees 24,000/- (Twenty four thousand only) paid by me vide cheque no. 027592 dated 22/10/2010 drawn on Bank f Baroda and collect defective unit supplied to me.

Your early action in this matter will be highly appreciated.

Please acknowledge.

Thanks,

Jignesh M. Shah

C.C. – Mr. Tushar,
Samsung India Electronics Pvt. Ltd.
1st floor, Kalapurnam, Near Municiple Market,
C.G. Road, Navrangpura, Ahmedabad – 380 009.


C.C.- support.[protected]@samsung.com