[Resolved]  Samsung Refrigerator Rt26 / 2009 — non replacement of defective model rz 250 ltr fridge

i have purchased a refrigerator on last dhanteras 2009.
The piece delivered was with dent and scratches and for the same i have registered the comlaint after delivery comlaint no. [protected] on 24/10/2009, after thatthere was a visit by their engineers on 19 november on calling many times, the engineers who came to visit themselves registered replacement case though we wanted the doors to be changed only.
Since that day no action has been taken yet i have called customer care after that about 30 times.
Please do the needful in this regard.
Regards
Abhishek chauhan
Ghaziabad (u.p.)