[Resolved]  Samsung / Refrigerator — Refrigerator model SR33NXB, Not Ractifying the defect

Address: Gurgaon, Haryana

Purchased Refrigerator SR33NXB(Model year 2000) from Samsung Dealer in Delhi. Now Its not working due to Minor Part(Door Switch due to which fan rotate) is not available. I hv lodged a complaint to customer care on 28/4/10 at 11am
(complaint no: [protected]) . Once Engineer attended and detected the fault. Since then , continuously i am requesting to customer care but every time they assured me , some service people will give me a call. Till today nobody ever spoke to me. almost two weeks without refrigerator , its hell. No standby refrigerator. In my view, one should't choose the company, which can't provide after sale service. I have no choice but to buy a New Refrigerator, just because minor part is unavailable. This is a highly irresponsible attitude showed by the company. No senior ranking has ever picked my phone. Ultimately i have to file a litigation against the company