Samsung India Complaints & Reviews

I am Basu Dev Gupta i have a Aircondisnor Samsung Bio Sleep Split AC. 1.5tn purchase on April/2008 that AC was not woprking I call on[protected] no. on 10th April 2010 they told okay we send our attend on monday but he dont come then i call on Monday 12/04/10 they do the same okay we send on Tue. bt dont then i call 4 time's on tue they told okay on wen now on wed do the same till yet no one come and today also i call on[protected]...

,
Dear sir,

i am resident of trichy.i have bought one samsung split AC from MGB electronics,No 833,sathy road,coimbatore-641 012 vide bill no: I/SR/1011/CBE/355 dt 09.04.2010.
i have clearly given the address for installation also. already 5 days passed away. still installation not happening.coimbatore office given trichy dealer no for installation. they not even picked the phone.

actually my friend...

Hi,
I have purchased a Samsung AC along with other products from AC (32" LCD TV, a mobile phone and a refrigerator) in 2007. This was one of the worst ever investment or rather burning of money i have ever done.

My AC was working well for an year and few months. By late 2008, suddenly one fine night, my AC got switched off and also its stabilizer. I found my fuse being blown. There is a separate wiring for my AC...

I purchased a dumbo Mobile of your company and suffering since the decision I had made. can you imagine I cant hear call waiting tone during conversation. This is very basic function which is available in each and every fone available in Indian market.
I call ur customer care no. 30308282 fourth time on[protected], BP No. is [protected] . They said that in this fone call waiting tone is very low. what the silly plea this is!!
the...

Samsung Support has not responded to this mail

7 April 2010
Head Customer Care
Refrigerator Division
Samsung India Limited


Dear Sir,
This is to bring to your knowledge that I am your customer, I purchased a refrigerator from you in 2003/4 Model SR37WG2/XTC 360 litres. Within a week we reported that the performance was very very poor and that the food kept inside was getting...

Hi,

I am chasing samsung electronics for getting accessories for HT-TZ425N. Shah electronics (Dealer) initially cheated me by giving faulty piece. Where samsung took the responsibility of replacing it.

After that, I asked for wireless card (They informed me it is optional, then I said, don't mind to pay, pl. inform me where I can get that card), for that Samsung is just dragging it for months. If Samsung...

I HAVE ALLREADY REGISTERD MY COMPLENT BUT THERE IS NO REPONCE FROM THE DEALAR SIDE...

We have purchased a samsung refrigerator(RA18XHD) last year. The chill tray is broken.From last 6 months we are searching for it in sam sung service centre& in dealer shops.But we are not getting it.
Plz make sure we get it urgently....

Daer sir,
I bought a samsung mobile phone model no.c5212 dated 04/04/2010 from:-SHAAN COMMUNICATION, PANDEY MALL, VISHAL MEGA MART, FRASER ROAD, PATNA, BIHAR
tHE MOBILE DEFFECTIVE IS BATTERY BACKUP IS VERY LOW
PLEASE HELP ME

Reguards
Thanking you
SUMIT KUMAR
C/O AMAR JYOTI DARAD
MANDA BAGICHA MORABADI, RANCHI , JHARKHAND
MOBILE NO:-[protected]
...

My mobile phone got lost saturday 10th april, since i have mobile tracker i found that the following sim were used but as soon as i call they switch off the mobile, the two numbers which used my mobile are
[protected] on 11th april 9:03 pm and then used in
[protected] on 12th april 05:34 am.


IMEI number of my mobile - [protected]
brand name - Samsung
model - L700 steel bodybr...

Sir,
I have bought samsung GT B5722 mobile 25 days back. I am not able to connect to the internet through my PC by using mobile as the modem. I complained a lot about this to their technical & service centre but of no help. I also contacted other people who have lodged similar complaints in this forum, but all in vain. If some body can help me in instructing samsung to address this I would be grateful.

Chandra Prakash...

I bought a Samsung Corby Por (GT B5310) on 13th Feb, 2010.
I got 2 cds of KIES. I installed the software by selecting the CUSTOM mode which gives the option to connect to the Internet.
But the problem arise when I connect my phone with my comp. SAMSUNG KIES can't detect my phone...
In DEVICE MANAGER I found "MTP" and "SAMSUNG USB Mobile Logging" is not installed properly.
Can anybody tell...

Before giving any further details i hope filing a complaint online would definately help...i had bought a refrigerator(side by side) from samsung dealer bathinda five yeas ago. i started facing problem with its cooling three years ago..earlier an engineer from ludhiana came and fixed the problem by replacing a part and told us that the main cause of less cooling is frequent power cuts in the area..now we are again facing the problem of less/no...

This is to communicate that brand samsung has one of the poorest services. I bought an AC in April 2009 and wanted my first service to be done in April 2010. I called up customer care on 5th April 2010 and they said we will get your AC serviced with in 24- 48 hours. Its been 12th April and there is not even a single response from their concerned Department. I have called customer care for atleast 10 times and evrytime they have the same excuse...

Hi,

I have a bought a Samsung LCD TV from Bajaj Electronics, Punjagutta on 05-Apr-10 and I was promised that the TV will be installed and wall-mounted within 2 days.
I got a customer number from Samsung through SMS and after that nobody called me from Samsung regarding the installation.
I kept calling on the customer care number and everytime I got a reply saying that the technical person would be calling me in...

Hi Sir,

I feel cheated form Reliance shop from where I have purcheased this phone. They said it is very goos phone. No one can know all the things while buying product, it only come to know after using it. There is no web inernet browser for GSM, No cal confference from CDMA.
Both Reliance and Samsung companies are bogus and worst comanies, They only know how to lootofy coustomers. I have very fond of phone but now...

i have not yet received the Refund amount for the products stated below:

ORDER NO [protected] Samsung omnia -RS. 13499

ORDER NO [protected] xbox - RS. 17499

The order[protected] was cancelled on 19th of march and i was informed that the money will get refunded in 15-20 days.. and when i called on 29th March the customer service for the same i was told that refund number has not yet b een generated...

Dear sir,

I registered a complaint with Samsung customer care, regarding mal functioning of my Samsung semi autometic Washing machine 15-20 days back. The complaint ref no. is [protected].
A Samsung service engineer came to our place and told us that the outer cover of the drier need to be replaced and told that he will be back in a day or two with a new one to replace it. Since then none has approached us regarding...

sir, i am jitender bhardwaj i am purcase a new samsung 1.5 ac[protected] i complaint a custumer care my ac is not colling. my complait is ragister. after2 days any persion not a call me or no visit,my complaint register no.[protected] .i am call a service center but my problum not a solve any persion. plz sir solve this problum......

I had raised a request for a due free service for my window ac on 08-Apr-2010. Complaint number that I received was [protected]. I was confirmed that an engineer would visit me latest by 09-Apr-2010 20:00 hrs. Since no one turned up by the due date, I called upon the service centre thrice only to be assured that I would be receiving a call within next one hour. However, one of he guys provided me with a number of Field engineer (Mr. Yougesh...