[Resolved] Samsung / Refrigerator (Model:rt29ybms1 / Xtl) Req# : [protected] — Refrigerator has manufacturing defect and Samsung not responding properly

[Resolved] Samsung / Refrigerator (Model:rt29ybms1 / Xtl) Req# : [protected] — Refrigerator has manufacturing defect and Samsung not responding properly

R Ramana R Puttapaka from Pune, Maharashtra

Please respond with an immediate solution... complaint# [protected] Purchased Samsung refrigerator 285 ltr from eZone – Indira Nagar, Bangalore on 1st May 2009. The delivery was done after 2 days and after 2 days engineer came to install and found it was damage and said will be replace in 15 days.Its 70 days now after paying full I am forced just waiting.Every time I call customer care 30308282, they say it will be replaced in 15 Days !!!. passed 4*15 days (60 Days over). How to trust Samsung now ??. It looks Samsung is wasting my warranty by giving such answer.. There is no end for 15 days.. How to move my complaint further.. My complaint#[protected], Can anyone help. Thanks and Regards Ramana Rao Puttapaka (Ram) [protected] Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Ramana Rao Puttapaka

from Bengaluru, Karnataka

Purchased Samsung refrigerator 285 ltr from eZone – Indira Nagar, Bangalore on 1st May 2009. The delivery was done after 2 days and after 2 days engineer came to install and found it was damage and said will be replace in 15 days.Its 10 days now after paying full I am forced just waiting.Every time I call customer care 30308282, they say it will be replaced in 15 Days !!!. passed 4*15 days (60 Days over). How to trust Samsun now ??. It looks they r wasting my warranty by giving such answer.. There is no end for 15 days.. How to take my complaint further.. My complaint#[protected], Can anyone help.