Samsung Refrigerators — Non-Availability of Fridge Shelf

Address:

Karnataka

I have a Samsung No Frost 330 lit fridge that is only 4 years old. But recently two of the three shelves (fibreplastic) inside the fridge cracked. Now they are so deeply cracked they cannot take any weight. So I have no place to put my food stuff in the fridge! It is over 2 weeks since I placed a complaint with the service centre (Bangalore). After a lot of calls/followups,. they finally informed me that Samsung has stopped making fridge shelves in the same size, so I have to throw away my functioning fridge and buy a new one which has different size of shelves!!
I am absolutely shocked at the callous attitude of the Company/ Service Centre. Imagine buying a new fridge because no replacements are available for broken shelves!
More than anything else, I don't know what to do. I have tried to get 'local' make shelves but it is not possible to get same size.
Please DO NOT buy Samsung products!!!