[Resolved]  Samsung — Refrigerators not working

Address:

East Delhi, Delhi

I have purchased a refrigerator from Navrang Electronics vide model no –RT31HCRR11, S.R.No –R0464TAB300632J Samsung in the month of September last year. With in two months of date of purchase we started facing complaints at your service centre. Your engineers visit our place and claim that they have rectified the problem but the problem is still there and as you know in summers things like vegetables,milk,cooked items are getting spoiled due to non functioning of the refrigerator .I think either your engineers have not been able to find the exact problem or the refrigerator is defective. Your engineers have visited us in the month Jan 2012,March,April,June and thrice in July 2012 but still it is not functioning properly You are requested to do the needful at the earliest because we are suffering a lot due to this. On 19-7-12 your engineer has minutely examined the entire refrigerator with no success and later assured us that he will discussed with seniors and get it replaced as it is not going to rectified, as this particular model is always problematic



Thanking you