[Resolved]  Samsung — REGARDING LED INSTALLATION

Address:

Agra, Uttar Pradesh

Dear sir,
I bought Samsung led 32" from Dubai on Dec 12, last week I make a call to Samsung costumer care for installation and wall hanging, they said me Agra engineer or dealer may contact u as soon as possible, on very next day his engineer call comes to me and he demands Rs. 5000 on the name of installation fees. when I complaint to costumer care they told me u have to pay these charges because u purchased from out of India.
I don't know company engineers demanding bribe to me or its just a rule because neither company promote charging of installation nor they written in any documents like (bill, led box, or other accessories). so why I pay to them.
if company will not install in free then company should pay me back with fare charges of my Dubai trip.
LED MODEL NO. .. UA32EH4530R
S/N... ZW863MKC700041
MODEL CODE.... UA32EH4530RXZN


with regards
sajal gupta
[protected]
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