[Resolved]  Samsung — Replacement of newly purchased Samsung Galaxy Tablet 3

Address: Mumbai City, Maharashtra

Dear team, please help me with the below issue. ________________________________ Dear Samsung team, It is very sad that I have to write to you for a replacement of my new tablet 3 that I have purchased from a Thane dealer. I have been using it since 13th Oct, 2013. I have been facing the following issues: device black out, over heating of the phone, call drop! I had given it for a replacement on 18th Oct, 2013. It’s been given back stating that there are no issues but even now I am facing issues. It’s not even a week that I have purchased it and I am facing such grave issues. This is a humble request from my side to consider my device for a replacement. Also, to add insult to the injury, I was told by the Mangalmurthy Samsung gallery in Thane that I would be getting a call from Samsung but no one called me. Till date, there has only been a one way communication for this. Request you to contact me asap. Specifications: Samsung Galaxy Tablet 3 T211 Jobsheet Number: [protected] IMEI No. [protected] I have also lodged a complaint number regarding this on the Samsung Helpline: [protected] Thanks, Navin +91 [protected]