[Resolved]  Samsung / Rt26z Refrigerator — No response regarding complaint

Address:

Auraiya, Uttar Pradesh

Dear Sir,


I have purchased a samsung refrigerator on 17.03.10. When i called
samsung support person for demonstration and unpacking of
refrigerator, it was found damaged. The Model no and serial no are as follows:

Model No : RT26ZBPS1/XTL
Serial No : 04604ZASB00581M

When i contacted samsung person, they told refrigerator will be replaced with in one week but it has been approximate 3 months and there is no response. Whenever i try to know status of my complaint to customer care, they tell that it will be solved with in 2 days. Complaint No is [protected]

It will be very helpful if you take necessary action to solve this problem.

Regards
Bakul Sharma
Engineer - NTPC Ltd.
[protected], [protected], [protected]