[Resolved] Samsung Rt41 Refrigerator — malfunctioning of refrigerator since day of purchase | |
to whosoever it may concern this is inform u that we had bought a refrigerator SAMSUNG RT41 on date 10.sept.09. since then we had to repetedly call the engineers to correct the noise produced frm the appliance. now its not even more than 6 months that again we have malfunctioning of the appliance and we have been told by the engineer that the gas has leaked. sir i wud like to bring into the notice that we spend the handsome money to buy the thing, who would garantee that this fridge would work properly again. we had asked the samsung service station wazirpur to kindly look into mater and replace the same. but they became ignorant. we had all such complaints since the day of purchase. the people say that they will repair it, bt that's nt fair deal. we have been cheated by sending the wrong piece. contact undersigned dr.dimple meena [protected] jp 83 maurya enclave pitampura Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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Hope you will take quick action agt. my complaint.
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Samsung Refrigerator — malfunctioning
Dear Sir,I have booked a complaint for my Single Door Samsung Refrigerator having BP No-[protected] on 07.12.09 through my mobile in Patna on telephone no. [protected]. The service engineer visited my home on 09.12.09 and redressed the complaint taking a service charge of Rs.220.60 and change a part costing Rs.162.00 named DA47-00134B giving a receipt no 9274 dated 09.12.09 for Rs.382.00.
After one week I found that the problem started to occur again i.e in Ice Chamber excess ice started to come and the bulb of the refrigerator got fused.
I again made a complaint on telephone no,[protected] on 22.12.09 for the problem perssisting in my refrigerator. I received a call on my mobile from service engineer regarding the problem and it was assured that it will be rectified very soon. After three days I again contacted the person on mobile no. through which he contacted me,but to no avail.
I again made a complaint on telephone no [protected] on 02.01.10 narrating the whole incident but till date no service engineer has visited my home to shortout the problem persisting in my refrigerator.
It is really awful that such a prestigious company is rendering such type of services which is beyond the expectations of any consumer.
Kindly arrange to sortout the problem immediately otherwise again I will be forced to pay the service charges after competion of one month from my first service i.e.09.01.2010.
Yours Faithfully
Prabhat Kumar