[Resolved]  Samsung — Rude behavior of Samsung Service Center

I want to share the uncalled behaviour of the staff of Samsung Smartphone Cafe, Continental agencies, Sector 11, Panchkula, Haryana.

We went to the center to get a screen gaurd of grand quattro which we recently bought online from samsung estore. The person showed us a samsung screengaurd which according to him was of 300INR. Initially we thought it to be on higher side but as it was Samsung product so we thought of going with it as we have the faith with samsung products. After everything done, when we asked for bill for the same, the attendent simply refused. The reason he gave us was that its a small product so samsung does not authorize us to provide bill for the same. When we inquired more then the second excuse they gave us that for a product less then 1000 INR they are not bound to provide any bill. When we informed them that according to government rules, they ll have to give bill reciept even for a product of Re 1. Listening to which he took cell from us and removed the screencover saying, we don't want to sell it to you and we better try somewhere else. I was completely shocked with this. When I told them that I am going to raise this issue with your higher authorities, he simply replied, Do what you want to do, We don't care.
I have been using several samsung products from cellphone to home appliances etc and never had such an experience while dealing with any of your representatives. I recommend that a strict action be taken against them as not providing bill is not only wrong but also illegal according to law.