Samsung S3310 — poor model

Samsung S3310 — New Phone Disorder and bitter response

I bought this cellphone on 17th Oct, 2009 and on 27th Oct, 2009, the set went started hanging and the display went blur. I submitted it to a service center, where they responded to me that if it would have been out of order in 4-5 days, they would have repaired it, but as it is 10 days, they will only be able to rectify the problem. AND FOR THAT TOO THEY WILL NEED 10 DAYS AND WOULD INFORM ME IF IT HAD GOT RECTIFIED EARLIER. They were even not ready to provide me a backup set during this period. When I kept calling the service center's contact number for status, it was either not available and the alternate number does not have its incoming facility enabled. When I called up the CUSTOMER CARE HELPLINE, they said they won't be able to help me on this issue, although the service center is a Samsung authorized one. The whole system appears to be a dispersed one each shrugging off their responsibilities.

Firstly, I would like to know where in the rules is it written , THAT THE REPLACEMENT OF A SET HAPPENS IN THE FIRST 4-5 DAYS AND NOT AFTER THAT.

Secondly, I stay 15-16 kms away from the service center and its not possible for me to visit the service center often to enquire the status. I had not bought the phone just for passion. My business is getting seriously affected due to the unavailability of the handset. I would want Samsung to get my set replaced and that too in the shortest possible time because I don't trust their integrity any more, as their representatives shrug off their responsibilities. Moreover, if the set is not replaced instantly, I will be forced to ask for the payment of the losses I am incurring as a result of this.

I bought this cellphone on 13th Jan, 2010 and on 20th Jan, the set went started hanging. I am not able to make an call as the network some time appear and some time it left while I try to make answer the call.

I had contact the dealer and he give me the address of serive. I had deposit my set there and they had update the software. But the problem was still there and I had returned the same say.

I had contacted the dealer once again (no doubt the dealer is nice guy) and he take some incentative. He had promised to replace the main mother board of the set through serive, but the part is not available at all.

Till date I am not able to get the set. Will nay body suggess me what I have to do? Should I have to go for Consumer Court?????????

Pls suggess me ...

Samsung S3310 — there s no response to people

hello........plz kindly say .how to activate a mobile tracker.??also a india country code............

send me a india country code