[Resolved]  Samsung S5233 — Touch pad not working properly and service centre does not giving response properly.

Address:

Gujarat

Hi,
I purshed SAMSUNG S5233(Mobile) and I used it for 9 month and its touchpaid(touchscreen) starts trouble me lot. Means it was not working properly. I went to Sahil Techno Services(samsung service centre) and get touchpaid replaced. As I got my phone I came to know that SIM is not working. I again went and got it repaired after many effort. Thats not all, after one week my touchpaid anain start creating porblem and I was not able to operate any function of the phone. I again went to Sahil Techno Service and give it to them for repair. They told that again they need to replace the touch paid and it takes four days. After 4 days I got answer that it takes more 3 days. After that they told it takes more 10 days.Every time I have to go personally as the Ph.no.[protected] that they give me is contuniously engaged.And they are not writing any turn around time to collect your mobile. In short nobody is responsible their. I have tried many time to contact on that number but it always engage.
I take my phone back without repaired as I have not that much time to go ask that my phone ger repaired or not. And all SAMSUNG STAR mobile has the same problem as I seen it in service centre.
I want my phone working properly or compentation for that because I paid Rs.8974 for that.

Phone Model:Samsung S5233([protected])
Price:rs 8,974
Date of purchase:5th Sep., 2009

Thanks

Regards,

Manish Oza
([protected])