Samsung / Samsung Beat270 (Mobile) — bought a new cell 2 days ago and its mic is defected

hello,
sir/madam
My name is Abhinav Singh and i mam a resident of lucknow. 4 days ago i bought a new samsung mobile (samsung beat270) from 'MPORT' shop located in FUN mall in gomti nagar. i have found that the mic of the mobile is not functioning properly. i have bought it on 29th oct 2008.
when i went to the shop from where i purchased the mobile they said to go to the samsung sevice center.
As i have purchased it few days back, if a go to samsung sevice center then what is the use of a new mobile.
kindly show me the right path that what should i do. I got a feeling that i have been cheatedand i m feeling very depressive as i have received a defective peice.
Eagerly waiting for your reply.
thanking you.

Abhinav Singh
[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

i am thinking to buy samsung beat 270 but after reading this complaint of customer (abhinav singh), iam little bit confused whether this is a reasonable for me to buy or not? reply me fast...
i am cofused between beat 450 & beat 270 which one i go for plz repy me fast
I totally agree with Mr Abhinav. The hands free mic never worked since day one. When I took to service center, the person refused to replace it and replaced the entire board inside. It worked well for two months and now the same problem has re surfaced. So its not a problem with one piece but the entire beat series is like that. Very bad customer service.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information