Samsung — samsung fridge problem not diagnosed by samsung company people

Address:

Jammu, Jammu and Kashmir

i made a complaint for my samsung frig on 23rd july 2013.. since then many people from the company came and they were not able to understand the nature of the problem, said we need to take the frig to service centre n observe it, since then many phone calls have been made but nobody has turned up so far to take the frig.complaint number [protected].