[Resolved]  Samsung — Samsung galaxy s3 takes long time for charging (more than 4 hours)

Address:

Bangalore, Karnataka

I have brought Samsung galaxy s3 on june 25th 2012 from Sangeeta. R T nagar. Bangalore,@ Rs 39,0000

Problem description :
My cell is taking more than 4 hrs charge from 0 to 100%.

Step taken:

I have given my cell to service center ( Sri Guru tele communications, 1st floor dinnur main road, bangalore- 79) .
1st time service centre replaced my cell battery and they told now its taking 2 and 1/2 hours for charging. But after using the cell for 2 - 3 days issue was persist.

2nd time again went to the same service center and they replace battery adapter but problem still persist.

3rd time (15/11/2012) again went to same service center and now they replaced the mother board and called me take my cell.
When I asked how much time cell is taking for charging they told 3 - 4 hours. After all the R & D on my cell they are telling your is cell is absolute fine and 3 -4hours is an average time for galaxy s3 which is confirmed from Technical team.

When I took the cell it was taking 2 and 1/2 max for complete charge (almost 4 months ) and since 2-3 weeks its taking more than 3 and 1/2 hours all of sudden and your service people tell every thing is fine (After doing all the R &D).

My room mate have same model and his cell takes max 2 and 1/2 hours for complete charging.

Now if samsung tells 3- 4 hours is average time than there should be manfacturing defects for 2 cells of same model.

I request you to take some legal action and help me in getting my problem solved or get my cell replacement.

Even I called the customer care two times and today one the executive has arranged the call back. Mr Vishwanath has given call from [protected] number. I have told my concern and he told wait for 24 hours ( Waiting more than 6 days for getting problem resolved (3rd time )) . I am not getting any valuable inputs any one which will resolve my problem.