Samsung — Samsung Grand Quattro Battery Drain Unsolved from 1 month

Address:

Mumbai City, Maharashtra

To,
Samsung India Electronics Private Limited

Dear Sir,
This is to bring to your kind notice that I had purchased Samsung grand Quattro,
For a consideration of Rs16, 500/- paid in cash dated 24/7/13.
The said goods are suffering from the following defects:-
(i) Battery Drain
I have reported the above matter to you several times (Bill No : [protected], Complaint Number : [protected]) but despite all my pleadings you have not made good the defect in the goods which is indeed regrettable and highly unbusiness like. On account of your aforesaid dereliction of duty and failure and neglect to rectify the same I have suffered losses, incurred expenses, mental stress, inconvenience and mental harassment which you are liable to compensate to me.
You are hereby finally called upon to
• replace the goods with new goods and/or
• return the price paid
• pay compensation for financial loss suffered due to your negligence sum of Rs 50, 000/- within 24 hours of the receipt of this notice failing which I shall be constrained to initiate against you for redressal of my aforesaid grievances and recovery of the aforesaid amount such proceedings, both civil and criminal as are warranted by law, besides filing a complaint under the statutory provisions of The Consumer Protection Act, 1986 exclusively at your own risk, cost, responsibility and consequences which please note.

Place : Mumabi
Dated : 16/10/2013

Ajay Shah
[protected]