Samsung / Samsung I8510 — manufacturing fault

Address:

New Delhi, Delhi

this is to inform u that i approached samsung service center in kalkaji new delhi regarding complaint of my i8510 handset for poor battery response.the rep.who attended me asked me that there is no service parts available with them for this handset but that guy manage the battery from some other handset and told me to come within 30days to get the new battery.but as of now more than 90 days has gone but i am unable to get the new battery. samsung staff is making lame excuses each and every time and now they are saying that the warranty period has elapsed.but my complaint is 3 month old and at that time my handset was in warranty period. if the battery of this set is not available with samsung than why this company launched such a stupid mobile in premium segment. i[censored] r seriously interested to help the consumer than ask samsung to take back such a stupid handset and replace with the new one thanks..............Gurdeep Singh