[Resolved]  Samsung — MOBILE HANDSET

Dear Sir,
I have purchased Samsung Morian SCH-B-139 Mobile Handset from Tata Indicom store at sector-18 Noida,
dated:[protected].
There was some problem in display occurred in Aug-2010, for the same problem I have submitted the
handset at Samsung Service Centre at Noida, sector-29 dated: 28.08.2010.
after many visits to service centre one month later 01.10.2010 they said company is not manufacturing this
model therefore you will get new handset in place of this one on 5th October-2010.
When I visited there service centre dated 06.10.2010 then they said your handset is out of warranty due
to physical damage inside the cabinet.
But this was first time submission of handset at service centre, and they not informed me during submission
one month before.
this is due to only because of Samsung, they don’t want repair my hand set.
Sir please take some legal action against Samsung so that i future they must not repeat the same thing with
other people.

Thanks and Regards
Mohit Katiyar
Mobile- [protected]

I PURCHASED A SAMSUNG MOBILE GURU 1100 DATED ON 09-DEC-09 FROM MITTAL WATCH COMPANY HATHRAS.

AFTER SIX MONTH, THE MOBILE WAS GETTING OUT OF ORDER.AFTER OUT OF ORDER MOBILE I HAVE GIVEN MY PHONE TO AUTH. DEALER THREEE TIME TO GET SET MENDED.
BUT THE PROBLEM IS NOT SORT OUT BY THE AUTH. DEALER.
STILL IN DATE THE MOBILE HAS GIVEN TO DEALER FORTH TIME.

I WANT ASK FROM COMPANY , IS DEALER WAITING FOR EXPIRING MY PURCHASE DATE.

IF THE COMPANY IS UNABLE TO MEND MY HAND SET THAN PROVIDE ME NEW SET.

IF YOU COULD SEND ME A CONFIRMATION TO SHOW THE DEALER, BECAUSE IT WILL HELP TO ME OF TAKING MY HAND SET.

[protected]@yahoo.com

hi ihave purchase a samsung corby gts 3653 on 28/10/2010 after one month the back button keys was not working properly so i have went to the samsung authorised service center they repair the button but they destroy my mic so am unable to pick up the calls due to the mic was not working so kindly take the serious action on the manager of samsung sudheer his adress was beside shanbagh hotel basheer bagh hyderabad now they saying they wont replace the mic , if they action will not takenthen i will go the consumer court and file a sue my contact number is [protected] & email [protected]@yahoo.com

we want our problem should be solve with new mobile handset

Hi, this is bhavanisathish i am writing this complaint for my handset. Has it was gifted to me by my husband we dont have the bill copy with us as we didnt realise that the branded mobile goes dead within eleven & half month time o[censored]sage. if the mobile is a low cost mobile we can leave like that but during the purchase it was Rs.9000 its a hard earned money so we cant leave like dat. we have approached samsung people and after so many follow ups & discussion the final answer they are giving the handset is out of warrenty but as the end user i am telling its going to be one year old.as the problem with the hanset is mother board wen we enquired the service for it the cost is around Rs.4000.you can very well check the mobile you will not find any defect or scratch in it.We already had a problem with the samsung product that was a fridge but at that time it was a failure model the same way we were in same trap without knowing we have purchased the failure model handset this was the statement which we have received fro one of the service people.
My humble request is to arrange for the replacement mobile or to replace the mother board at free of cost or reimburse my 50% of the money.