[Resolved]  Samsung - Semi Auto. Washing M / C Wt - 8207 Ag — Replacement of broken part

Dear Sir,
A gentle reminder to perform your duty or to oblige us, any one from your Support Division, Customer Care Service Division OR Sales after Service Division. I eagerly awaits and expect email reply from so-called Multinational Organization and immediate action w/o any excuse or delay & further inconvenience to us in the Subject.
Thanks for co operation extended in the subject.
Regards.
Virendra Dave
AGM (Production)
Sahajanand Medical Technologies Pvt. Ltd.
Plot No. 168/96, Dabhel Ind. Area,
DABHEL - 396 210. Daman. (U.T) India.
T- +[protected]/2241136
Te.Fax.- +91 [protected]/2241528
Mo.- +[protected]
E-virendra.[protected]@sahmed.com
W-www.smtpl.com
[protected][protected][protected][protected]

From: SUPPORT INDIA [mailto:support.[protected]@samsung.com]
Sent: Monday, December 21, 2009 2:39 PM
To: Virendra Dave
Subject: Re: Silver Neno, WT 8207 AG , Sr. No.301932 /replacement of Top Back/Rear Elec. Cover

Dear Customer,
Thank you for becoming a patron of Samsung product.
We sincerely regret the inconvenience caused to you. We have forwarded your query to our department concerned. The relevant person will get in touch with you shortly.
We appreciate your patience and request you to bear with us till then.
For further assistance you may contact SAMSUNG Customer Contact Center at 3030 8282 or [protected]toll free).
Thanking and assuring you for best services always.
Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd.

From: Virendra Dave [mailto:virendra.[protected]@sahmed.com]
Sent: Monday, December 21, 2009 12:54 PM
To: 'support.[protected]@samsung.com'
Subject: FW: Silver Neno, WT 8207 AG , Sr. No.301932 /replacement of Top Back/Rear Elec. Cover/Transaction no. [protected]/Complain Reg No: [protected]
Dear Sir,
Please refer my purchase of Samsung Washing Machine Model-Silver Nano, WT 8207 AG , Sr. No.301932 on Dt. 30th Sept.’08 from M/s. Sheetal Electronics ,Sanjan, Ta –Umargam, Dist-Valsad. I face problem with No. 3. Cycle Selector for Washing & Draining , inner fitting arrangement i.e locking or fixing ribs/strips in Top Back/Rear Elec. Cover are broken due to excessive rotational pressure during section or operation. Hence we can not select operation .Upper Knob is rotating freely and draining does not take place. Any way we need your service Engineer along with New Top Back/Rear Elec. Cover. Kindly quote us your rates for Top Back/Rear Elec. Cover and Service Charges for the replacement of said Top Back/Rear Elec. Cover. Complain Reg No: [protected] / Transaction no. is [protected]
Awaits for your immediate email reply and Service Supports in the subject. Below I mention My Residential Address as require.
I personally appreciate your quick & prompt reply in the subject.

Residential Address
Virendra Dave Mo :- [protected]
D- 403, Sea & Sand Apartments,
Near English School,
NARGOL-396135. Ta – Umargam, Dist- Valsad
Resi Mo :-[protected]
Thanks for co operation extended to us.
Regards.
Virendra Dave
AGM (Production)
Sahajanand Medical Technologies Pvt. Ltd.
Plot No. 168/96, Dabhel Ind. Area,
DABHEL - 396 210. Daman. (U.T) India.
T- +[protected]/2241136
Te.Fax.- +91 [protected]/2241528
Mo.- +[protected]
E-virendra.[protected]@sahmed.com
W-www.smtpl.com