[Resolved]  Samsung Service Center, Btm Layout Bangalore — incorrect information

Address:

Bangalore, Karnataka

I am using a Smsung D900i set for last two years. since last few months the performance of battery became vey poor. I visited samsung sevice center at BTM layout bangalore. The receptionist told me that the battery (and back cover which also i wanted) is not available but she will take an order an get it by next thursday. the date was 3rd april. then i visited on next thursday and she said the same thing. i asked for phone number so that i can check befoer coming as i had to travel 2.5 hours to reachthat place.the number that is mentioned on samsung's oficial website nobaody picks up the phone. she gave me her manage's Mr, Tyagarajan phone number. i called next week just to hear the same thing that its not yet arrived. and the same thing continued for another week. even when i called she (the eceptionist) said that she will check and call back in 5-10 min whioch she never did. i was leaving bangalore on 1st may and i needed the battery very urgently. but i could not... i had to suffer a lot because of that.
even when i visited the service center i found many agitated customers...