[Resolved]  Samsung Sg - 5200 — FACULTY SERVICE UNDER WARRANTY

Address:Mumbai City, Maharashtra

I had purchased a Samsung Metro SG-5200 in Mar 2010. By July 2010, the mobile's screen went off without any reason. I visited the service center and was informed that I need to come back after a month because the LCD screen where in short supply I did so and I was surprised that while fixing my LCD screen they completely destroyed my camera quality. Mine was a 3.2 mega pixels camera with fine quality of photo and amazing clarity. Now when I click the photographs, it could surpass a horror show. I have written to samsung but they simply sent an acknowledgement for the complaint and did not get back. This for over 4 weeks now. Please help
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information