Samsung Sgh - B100 — Defective Speakers | |
Sir, I pruchased the above Samsung SGH-B100 from a local dealer. After putting the SIM, I found that my voice is not audible to any of the phones. The very next day, I visited the dealer, MGM Cell Care, Berhampur Orissa to exchange the same with another to which he curtly refused and abused me. Being a senior citizen, I was harassed and insulted by the dealer. Rather, I was directed to visit the local Samsung Customer Care in the city. But there is to end to my plight. They instead, told me to visit after a week. Today, when I visited the Customer Care, they told that I have to wait until the speaker of the set, whcih is defect is sent by the Company. When asked they told that there is no guarantee, whether it will be replaced or not. If not sent by the company, I have to manage with the defective set, or whatever I would do with the set. Being despaired, I have decided to go the consumer forum, since the set was purchased with my hard-earned money after my retirment. This is for your information and immediate interference. Anticipating to hearing from you soon in this regard. yours faithfully, Bhaskar Padhy Was this information helpful? | |
2 Comments | |
Comments
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Samsung SGH-B100 — I am waiting for display
Dear Sir/MadamI would like to inform you that i am facing a problm by last three months. I have purchased Samsung SGH-B100 mobile on may 2008 aftrer purchase i have been facing display problm & by service centre i get only one answer that we don't have now display plz come next week, next week & again next week.
Kindly solve the problm
Please do needfull action
Thanks
Ravi