[Resolved]  Samsung Slimfit — AGGRIEVED

We were the first buyer in India of the SLIMFIT TV version.On day one we found the picture quality bad and we did'nt wait to complain.They would sometime send a technician and sometime not .Everytime they came we would be asked to switch off for 10 mins and watch for 10 mins.From day one we asked them to take it back and give us a good one in return.They kept ignoring us and when we persisted they made us pay another 10 for repairsw and it came back worse twice from the repair centre.

Finally recently they gave us a paltry sum after 4+ years and took the TV away.We are not even able to buy a good TV with the money returned!Our complaint # has been throughout #[protected].
Much aggrieved and harassed,
delo
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information