Samsung Split A / C — Service reg

Address:

Chennai, Tamil Nadu

This is to inform you that, i puchased split a/c on last Septemeber 2009, 1st service was made Feb 2010, from the last week of April 2010, a/c blower is not working properly, reg this i just called the customer support on 17th May 2010 and they registered my compliant(#[protected]) and they assured that the person will be there before 5.30pm on that day, after 6 pm again i called the customer support executive reg that service, again they assured and said tomorrow (18th May 2010) that persons will come, days up, but there is no single call from your side, again i called on 22nd May 2010 reg this, that day they said different answers, due to lot of customers that why we r convert your call to some other samsung service center, is it reasonable answer,. Im working in Media, I don't have that much of leave to take, eventhough i took leave on Monday 17th & 18 till noon, because of customer care executive reference.
Today (24/05/2010), still there is no phone call, either i called more than 6 times to your customer support still there is no response.
Is your organisation is working? alive? This is the way you people treat the public? Can i take this matter as issue?

I need proper information from your side, y this happend?

Again if you r not respond my request?....

Waiting for your reply...

Regards
Arnold Rajendran
[protected] / 25981933
[protected]@hotmail.com