Samsung Split Ac 1. 5t — Bad product, worse customer service

Address:

Gautam Buddha Nagar, Uttar Pradesh

I had bought a samsung AC 1.5 T from next showroom for around 25000. And since that day I have been repeateadly having problems with the product. The gas leaked just after using it for 1 year. And whenever I register my complaint with samsung it takes 3-4 days to get a call from engineer and around 5-6 to get my complaint resolved. Imagine you buy an expensive AC and then pay a lot of money to keep it running every year and keep making numerous calls to their customer service call centre and still sleep in delhi summer heat. My latest complaint refrence number with samsung is [protected], and I have been waiting for engineer callback since 2 days.