[Resolved]  Samsung Split Ac — ac not cooling at all

I bought one samsung split ac 1.5 ton from Multi Channel Electronics Pvt Ltd , Kolkata on 9 . 6.09. since middle of August the ac stopped cooling . on 13.9.09 I lodged a complaint with the helpline . the complaint no - [protected]. on 14.9.09 a Samsung technician came and said that the gas has leaked and he refilled it . but after he left I noticed that the ac was not cooling again . I called the technician and he said the unit needs thorough inspection for which it has to be sent to the workshop. It is obvious now that the unit is defectve and I want a replacement immediately . i will settle for nothing less. immediately do the needful. The samsung experience is very bitter . I will never purchase this brand in future and share this with all my net friends .
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Aug 14, 2020
Complaint marked as Resolved 
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The Split A/C purchased on 22.06.2009, bearing model number - AS18NB(SAMSUNG) serial number - A233PZES502621/A234PZES502381 is not at cooling. Requested to look into the matter & send the service person at the earliest.

Address:
House Number - 506, Sector - 2, Vikash Nagar (Near Dr. Abha Dalela), Lucknow,
Mobile Number - [protected]

Thanking You

Rajesh chandra Srivastava
Manager/PNB
Lucknow

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