[Resolved] Samsung Split Ac — Out door unit is not working

email2bijayita

Address:

Chennai, Tamil Nadu

I have bought Samsung Split AC 1ton on 1st April 2012.Due to some problem, thee AC was not working from mid of 9the May2012.So I have raised a complaint on 10the June 2012.The complaint number withe Sam sung customer care is [protected]. But theere was no respond from service persons. By fortunate AC started running as usual withe cooling effect on thee same day. And service Engineer is calling me on 19the MAY 2012.

Now again my AC is not working since mid of 27the May 2012. And i raised a complaint again on 28the MAY 2012. This time thee complaint Number is [protected].

After several calls, Every time Customer care saying thee same theat tomorrow definitely thee service engineer will attended AC. I just don't know when thee tomorrow will come. The Customer care service of Sada Sam sung is very poor.

So I kindly request you to short out theis issue and please ask concern person to do thee needful. After all theis is huge summer.

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Nov 30, 2016

Complaint marked as Resolved

Verified Support

Jun 04, 2012

Samsung India Customer Care's response Dear Customer,

Greetings of the day !

Thank you for becoming a patron of Samsung product.

We sincerely regret the inconvenience caused to you. Please share your contact details. Our service specialist would get in touch with you shortly.

Thanking and assuring you for best services always.

Regards
Samsung Team