[Resolved]  Samsung / Star Mobile — MOBILE PROBLEM

Address:Howrah, West Bengal

Dear,

I am Ashish Jain from Kolkata (India). I bought Samsung mobile model no. GT S5233S star on February'2010. The day i bought the phone i have been to samsung service centre for some trouble for 4 times. Now it was off load of such a product i am using, last month i got my phone from samsung service centr after an observation of 20 days. Now not even a month had gone and again a screen touch problem arouse. Its really gatting havoc now.

It was surprise to see that after i had a talk to the customer care people and ask for any superior e-mail id they simply said that they dont have any e-mail id to lodge complaint for.

Pls help me, else i would be happy to throw your product in any dustbin which is its suitable place.


Regards,

Aashish jain
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information