| Address: | Bangalore, Karnataka |
This is very disappointing experience with such big knowned Brand that I bought a Samsung Galaxy Tab2 in India bangalore there was an offer going on free Bluetooth. I've ordered the same online with all the details like IMEI no, Purchase date scanned copy of the bill but still i didnt get my offer product. And its already been 2 Months and I did lots of mail to SAMSUNG Tab2 Team.
Mail details below
Dear Sir,
With reference to my below mail & repeated reminders, I wish to inform you that am really frustrated due to the lack of response from your front office.
It is almost 2 weeks since I have received the Samsung Galaxy Tablet, However as advertised by you I am yet to receive the Bluetooth headset till date & more horrible is the response that am getting from your front office.
Further am deeply shocked to note that the prices of the Samsung Galaxy Tab-II has been reduced by almost Rs 4000/- just 2 days after the receipt of the consignment at my end.
It would have been professional from your end incase the proposed price reductions were announced in your website earlier, so that the ordering could have been done accordingly.
In this case the sentiments of middle class working professionals has been completely ignored resulting in further disgust in the products being offered by Samsung.
Request the immediate attention of some Senior Executive from Samsung to address my genuine concerns & make an immediate arrangement to dispatch the Bluetooth headset as advertised in your Promo offer (or) arrange to collect the Galaxy Tab-II set & arrange for a complete refund of my payment made in this regard.
Once again i wish to convey my deep dissatisfaction over the Galaxy Tab-II set that has been sent to me & the lack of response from Samsung front office regarding customer compliants.
The Samsung Galaxy Tab2 has been ordered on 15th February'2013 vide Order No:- CHN/CO/52083 & PO No :- 1055803. Hence it is well within the validity of your Offer Period.
IMEI number- [protected]
Name - Mr VIJAYAKUMAR.J
Address - ABB LTD, Peenya 2nd Stage, Peenya Industrial Area, PS-EBOP Division,
City - Bangalore
Pincode - 560058
State - Karnataka
Contact number - [protected]
Email ID - vijayakumar.[protected]@in.abb.com
Also enclosed herewith is the scanned copy of the invoice which was received alongwith the product for your easy reference.
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