[Resolved]  Samsung Television — Service not Provided

Address:

Katni, Madhya Pradesh

Dear Sir,

We have been launch a complaint regarding our 29" inched ultra slim color television samsung tv on customer care department dated :- 25/11/2010 and complaint no.[protected] after that service engineer
came to my home and pick the board of television with our sign but still ! samsung india cutomer care department as well as service engineer Mr. Mazhar Khan is not providing service always they are giving us
a diplomatic answer when we went to service centre then service center answered that your television board is not repairable and we will charge Rs. 1850/- for replacement of your board then we would like to sea our board then they are denied and says our executive is not here and he carrying that board when he will be back we will return your board after 2 hour again we went to service center then service center returning the board which was not belongs to our television and we did not accept that board and mailed to support.[protected]@samsung.com with complaint number.

Now! we are frustrated from samsung and no body is being responsible for our complaint and no one is giving us answer where is our board and how can be our television repairable. Please help us.

Regards
Priyank agrwal
[protected]