[Resolved]  Samsung Tft Monitor, 15" 540n — Replacement of TFT monitor 15" 540N

SCEPL/SAMSUNG/0413

29th September’09

To
Mr. Jung Soo Shin
The President & CEO
Samsung India Electronics Pvt.Ltd.,
Delhi,
India

Our ref: (1) : Complain no. [protected] dt. 13.08.09
(2) : Our letter dt. 18.09.09 mailed to your service network
(3) : Complain no. BP [protected] dt. 28.09.09
(4) : Numerous telephonic reminders

Dear Sir,

Our letter dt. 18th September’09 gives all the details how many times we had contacted your people and gave Xerox copy of bill, inspite of that till today i.e. after 46 days of the complain, no action has been taken.

Don’t you think it is shameful on the part of company like Samsung giving such poor services to the customer.

We are so much disgusted and fed-up with your no response attitude that now we are forced to submit this letter along with the letter dt.18th September’09 to the newspaper for publishing.

Hoping to get some response from your end.

Yours truly
For SCHUTZ CARBON ELECTRODES PVT.LTD,




AUTHORISED SIGNATORY


C.C. H.O.

Encl: Attachment of our letter dt. 18th September’09