[Resolved]  Samsung Top Loading Fully Automatic Washing Machine — Complaint not attended even after 48 hours

Address:

Thane, Maharashtra

Its almost 48 hours we had lodged a complaint (BP [protected]) on 7th Oct'10 with regard to non functioning of our top loading fully automatic washing machine bearing no.WA85VAN. We were told that by 8.30 p.m of 7th Oct'10 a service engineer will call up to fix an appointment to visit our house. We are still waiting for his call.

Even a reminder call was made by us yesterday (8th Oct'10) evening around 4.15 p.m and we were assured that we would be contacted shortly.

I request to attend this complaint immediately as we are not at all able to use the washing machine.