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[Resolved]  Samsung Top Loading Washing Machine — poor response from the customer care

model:WA75K6CEG/XTL
Serial no.:W0175ZCXC0099A
COMPLAINT NUMBER:[protected]
i have repeatedly made calls to samsung customer care[protected] but they are yet to solve my problem:water leaking from bottom side.they for name sake sent me a sms when ever i call stating "thankyou your problem has been fixed".but it not true.
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

Comments

Samsung top loading Washing Machine — Not working - Motor down

Dear Sir,

This is inform you that our fully automatic washing is not working since last week.

We continously complaing your call center and our local service center (Pune). They are not even sending any service engineer.

Whenever we are asking about the status of our complain they are not responding properly.

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    Customer satisfaction rating
    72%
    Complaints
    13823
    Pending
    0
    Resolved
    9711
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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