[Resolved]  Samsung / Tv Model A530 — Sale of Bad Television Unit and Non Receipt of any service from SAMSUNG

I purchased a Samsung Color TV from Taori Marketing, Dhantoli Nagpur on[protected]. Soon after I brought it home, I found there were prominent problems with the display of TV. As the TV set was under warranty period, I made the retailer aware of it as soon as I came to know of it and he suggested me to contact Samsung Customer Care. I have called the Samsung Customer Care Authorities, a dozen times since then.But they have not taken any measures except assuring me that they will soon be sending an Engineer to rectify the problem (which ofcourse, they never did). I fail to understand such lack of responsible behavior on part of an esteemed brand like Samsung. Hence its a sincere request to take necessary measures against SAMSUNG as soon as possible so as to give some worth to the money I invested with them. Please find my contact details as given below:

Mr. Nilesh D. Tighare,
112, Mathani,
Village: Mathani,
Taluka: Mauda,
Dist: Nagpur,
Pin: 441104.
Contact No: [protected],[protected].


In anticipation of a prompt action from your side,
Nilesh Tighare
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information