Address: | Dehradun, Uttarakhand |
Dear Sir,
i have purchased samsung LED tv from vishal sales at dehradun on 11 august2013 and from the date of purchase, it have defect on screen then i called to vishal sales that it has defect and he said samsung will replace you tv between 15-20day, after said time there was no response, then finally i contacted to samsung about my problem and they said there is no complaint of you, i was shocked, but fine i logged the complaint, after few days again no response, recently i have got call before one week that sir we only can change the part, what is this
they have been saying for two month that they will replace my product, i dont want to replace part becaus i have use that tv for single day
help me
still i have not any idea, when they will do, very poor response at dehradun
my complaint id is [protected]
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